Contents

  1. Introduction

  2. About the Book

  3. Acknowledgments

  4. What is an Open Textbook?

  5. I. Chapter 1: Perspectives on Human Resources Management: Exploring Why HRM Matters

    1. 1. Human Resource Management: An introduction

      1. 1. What Is HRM?
      2. 2. The Role of HRM in Organizations
      3. 3. HRM as an Integrated Set of Processes.

    2. 2. Skills Needed for HRM

      1. 4. HR Competencies
      2. 5. The HR Professional: The HR Order
      3. 6. HR Jobs

    3. 3. HRM and Business Challenges

      1. 7. Business Challenges

  6. II. Chapter 2: HRM, Society and The Law

    1. 4. The Changing Workforce

      1. 1. Social Factors: The Constantly Evolving Workers

    2. 5. HRM and The Law

      1. 2. The Legal Framework

    3. 6. Discrimination in Organizations

      1. 3. Discrimination and the Law

    4. 7. Managing Employment Equity in Organizations

      1. 4. The Implementation of Employment Equity in Organizations

    5. 8. In-Class Exercise

      1. Is this legal?

    6. 9. Take home exercise

  7. III. Chapter 3: Analyzing and Designing Work

    1. 10. Job Analysis

      1. 1. Job Analysis​

    2. 11. Job Analysis and The Law

    3. 12. Job Description

      1. 2. Job Description

    4. 13. Job Design

      1. 3. Job Design
      2. 4. Designing Efficient Jobs: Job Characteristics Model
      3. 5. Approaches to Job Design
      4. 6. Contemporary Issues in Job Design

  8. IV. Chapter 4: Recruitment

    1. 14. The Recruitment Process

      1. 1. The Recruitment Process
      2. 2. Development of a Recruiting Plan

    2. 15. The Law and Recruitment

      1. 3. Recruitment and Legislation

    3. 16. Recruitment Strategies

      1. 4. Recruiting Sources
      2. 5. Recruiting Message: Concept of Realistic Job Preview
      3. 6. Costs of Recruitment

  9. V. Chapter 5: Staffing

    1. 17. The Selection Process

      1. 1. How to Select Employees

    2. 18. Criteria Development

      1. 2. Principles of Selection

    3. 19. The Resume

    4. 20. Employment Interview

      1. 4. Interviewer Training
      2. 5. Structuring the Interview

    5. 21. Testing and Other Selection Methods

      1. 6. Psychological Tests
      2. 7. Other Types of Tests
      3. 8. Final Steps in Selection
      4. 9. Combining The Information

    6. 22. The Importance of Selection

    7. 23. Mini-Case

    8. 24. Take home exercise

  10. VI. Chapter 6: Training and Development

    1. 25. Steps to Take in Training an Employee

      1. 1. Training and the Law
      2. 2. Employee Orientation
      3. 3. In-House Training
      4. 4. External Training

    2. 26. Training Delivery Methods

    3. 27. Employee Development

      1. 7. High potential programs
      2. 8. Career development plans

    4. 28. Measuring training effectiveness

  11. VII. Chapter 7: Performance Management

    1. 29. Performance Management Systems

      1. 1. The different purposes of performance management
      2. 2. Legal Considerations
      3. 3. Designing a Performance Management System

    2. 30. Appraisal Methods

      1. 4. Appraisal Methods

    3. 31. Completing and Conducting the Appraisal

    4. 32. Managing Performance Issues

  12. VIII. Chapter 8: Compensation

    1. 33. 6.2 Developing a Compensation Package

    2. 34. 6.1 Goals of a Compensation Plan

    3. 35. 6.3 Types of Pay Systems

    4. 36. 6.4 Other Types of Compensation

  13. IX. Chapter 9: Safety and Health at Work

    1. 37. 13.1 Workplace Safety and Health Laws

      1. 9.1  Rules and Regulations

    2. 38. 13.2 Health Hazards at Work

  14. X. Chapter 10: Labour Relations

    1. 39. The Nature of Unions

      1. History of unions in Canada
      2. Union structure

    2. 40. Unionization process

      1. Legislation and unionization
      2. Process of forming a union

    3. 41. Collective Bargaining

    4. 42. Administration of the Collective Bargaining Agreement

    5. 43. The future of unions

  15. XI. Chapter 11: HR Analytics

    1. 44. Human Resource Information Systems

      1. Benefits of HRIS

    2. 45. What is HR analytics?

      1. Data
      2. Analytics and the law

    3. 46. HR analytics applications

  16. XII. Epilogue

  17. About the Authors

  18. Versioning History